Shipping Policy
Processing Times
All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.
You’ll receive a confirmation email once your order has shipped, along with tracking information so you can follow your package’s journey.
Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and selected shipping method.
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping (Domestic) | 3–7 business days | Free for orders over $75 / $5 flat rate |
| Express Shipping (Domestic) | 1–3 business days | $15 flat rate |
| International Shipping | 7–21 business days | Calculated at checkout |
Delivery times are estimates and may vary due to customs delays or carrier issues.
International Shipping
We proudly ship worldwide!
Please note that international orders may be subject to import duties, taxes, and customs fees. These charges are determined by your country’s customs office and are the customer’s responsibility.
Order Tracking
Once your order ships, you’ll receive a tracking number via email. If you haven’t received tracking information within 5 business days, please contact our support team.
Lost or Damaged Packages
We’re not responsible for packages lost or damaged in transit, but we’ll do our best to help resolve the issue. If your package arrives damaged, please contact us within 7 days of delivery with photos of the packaging and item.
Shipping Restrictions
We cannot ship to P.O. boxes or APO/FPO addresses at this time. Certain countries may be excluded from international delivery due to shipping regulations.
Contact Us
If you have any questions about shipping or need help with your order, please reach out to us at:
📧 support@GEMSNBLOOM.com